At Tummix, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our tiffin delivery and cloud kitchen operations. Please read this policy carefully.

1. Information We Collect

a) Personal Information

We may collect the following information:

  • Full Name
  • Phone Number
  • Email Address
  • Delivery Address
  • Payment details (processed securely via third-party gateways like Razorpay, etc.)

b) Non-Personal Information

We may also collect technical and usage data like:

  • IP Address
  • Browser type
  • Device Information
  • Pages visited and time spent

2. How We Use Your Information

We use your information to:

  • Process orders and provide delivery services
  • Send order updates via SMS/Email/WhatsApp
  • Improve our website and services
  • Respond to customer support requests
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Delivery partners and staff (for order fulfillment)
  • Payment processors (for secure transactions)
  • Legal authorities if required by law

4. Cookies & Tracking

Our website may use cookies to enhance your experience, such as:

  • Remembering your preferences
  • Analyzing traffic and user behavior

You can manage or disable cookies through your browser settings.

5. Data Security

We implement standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

6. Third-Party Links

Our site may contain links to third-party websites (e.g., Swiggy, Zomato, Razorpay). We are not responsible for the privacy practices of these websites.

7. Your Rights

Depending on local laws, you may have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion of your data
  • Opt out of marketing communication

To make such requests, please contact us at:
📧 hello@tummix.in, tummix.food@gmail.com
📞 +91 98783 20882

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy, feel free to reach out:
Tummix
59, Ashiana-1, palm city, kohara, ludhiana(Punjab)-india
📧 hello@tummix.in, tummix.food@gmail.com
📞 +91 98783 20882